When you place an order or contact us, we ask for a few basic details. This helps us confirm your order, deliver it on time, and stay in touch if needed.
What We Collect
Here’s what we gather, and why:
Contact details — to confirm your order
Delivery address — to get your order to the right place
Design files — to print exactly what you want
Payment details — handled securely, never stored by us
Browsing data — to improve our website
We only ask for what we truly need. Nothing extra.
How We Use Your Information
Your information helps us:
Process and deliver your order
Answer your questions and support requests
Send order updates
Improve our website experience
Share offers, only if you’ve agreed to hear from us
We never sell or rent your information to anyone. It stays with Expo Craft, used only for the reasons above.
How We Protect Your Data
We use secure systems to store your data. Only team members who truly need it can access it.
Payments are handled through trusted, encrypted payment gateways. We never see or store your card details. That stays with our secure payment partners.
Cookies
Our website uses cookies. They remember your cart and help us understand how visitors use our site. You can turn cookies off anytime in your browser settings.
Sharing With Others
We work with a few trusted partners, like delivery and payment services. We only share what they need to complete their part of the job. We don’t share your data for outside advertising or marketing.
Your Choices
You can:
Ask what information we hold about you
Request corrections to your details
Ask us to delete your data
Opt out of promotions anytime
Just contact our team, and we’ll take care of it quickly.